Customer Service

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Terms and Conditions are subject to change without notice. Any non-sufficient fund check or ACH payment received will incur an additional charge of $25.00 to offset bank fees.

Any customer with an outstanding invoice that is considered to be uncollectable will be mailed a second notice within the first two weeks of the invoice date. After Accounts Receivable has made multiple attempts to get in contact with the customer, a collections letter will be mailed out. This letter is to advise customers to contact Accounts Receivable as soon as possible in order to avoid being sent to an outside collections agency.

When collection efforts have been exhausted, outstanding account balances and customer information will be sent to Collections. A maximum fee of 40% of the full invoice amount will then be due on top of the original invoice amount.